Last Updated: January 2025 | Effective Date: January 1, 2025
1. Introduction
Welcome to EliteBetters, the UK's premier VIP casino platform. We are committed to protecting your privacy and ensuring the highest standards of data security for our elite members.
This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services.
2. Information We Collect
Personal Information
- Identity Data: Name, date of birth, gender, nationality
- Contact Data: Email address, phone number, postal address
- Financial Data: Payment methods, transaction history
- Technical Data: IP address, browser type, device information
3. How We Use Your Information
- Account Management: Creating and maintaining your VIP account
- Service Provision: Providing access to premium casino offers
- Customer Support: Delivering personalized VIP support
- Security: Fraud prevention and account security
- Compliance: Meeting legal and regulatory requirements
4. Data Security
We implement industry-leading security measures including:
- Encryption: 256-bit SSL encryption for all data transmission
- Access Controls: Strict employee access limitations
- Monitoring: 24/7 security monitoring and threat detection
5. Your Rights
Under GDPR, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion of your data
- Portability: Receive your data in a portable format
6. Contact Us
For privacy-related questions, contact our VIP Data Protection team:
Email: privacy@elitebetters.com
Response Time: Within 24 hours for VIP members